Hotel Firefly, Zermatt

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Guest Comments
  • When you read the introductory copy in the hotel book it explains how the owners built their concept and defined every detail based upon their experience of global business travel staying in hotels all over the world. Well, I have done the same and I have to say, it really shows! I don't normally like staying in hotels as I've done so much of it through work but this one is different. Everything about the experience makes you feel at HOME. Breakfast in your room, a place to relax, walking down to the bar in your pyjamas to get some more wood for the fire, relaxing on the sofa with a glass of wine after skiing. We REALLY enjoyed every little detail that this hotel offers and I rate it as the best hotel I've every stayed in. I can say that with considerable qualification having stayed in some of the finest hotels in the world. What this place offers in addition to the obvious quality of everything around you is simple; they make you feel at home.

    clarkejamie4, Exeter, UK

  • First time in Zermatt, very glad we picked Firefly. Cannot fault anything, was perfect. The spa facilities are excellent - choice of 2 steam rooms with different aromas. Breakfast in the room was delicious, we always added on extra requests which were seen to everytime. Room was spacious and so well equipped .. we cooked dinner a few times and had more than we do at home! We will be back! :)

    Kate W

  • This was a fantastic stay at a fantastic hotel. Simone was fantastic at making sure that we had everything that we needed. They upgraded us to a suite that was BEAUTIFUL. Everything was high quality. They gave us a welcome drink at the bar and free breakfast as well. This wasn't just any breakfast either, it was quite possibly the best breakfast I have ever had. They brought the breakfast to our suite, then set the table for us and then came in a cleaned the table afterwards. Excellent service all the way around. I will definitely stay here again! The bellman/driver was also great!

    Shane816, USA

The elements of holiday

Fire, Water, Earth, Air – The interior of the FIREFLY follows the principle of the four elements. They run through the entire hotel, from floor to floor. Each of the 16 suites is assigned to an element. - By a clear color scheme that goes to the last detail, and four distinctive moods creates

In the red fire-suites are warmly received. Entering one of the brown earth suites, you would immediately put your feet up. In the sunny yellow air suites breathe spontaneously.

And not only in the blue water suites can sometimes take a little longer, a stay in the bathroom. Noble granite, designer ceramics and fittings, plush towels, pampering fragrances - here is personal care the wellness program.